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WHY TO BOOK DIRECT WITH SAN CLEMENTE PALACE 

 

BEST RATE GUARANTEE
Sanclementepalace.it  will always offer the lowest rates available anywhere online. See our Terms and Conditions below for more information on our Best Rate Guarantee.

We will never charge booking fees or add hidden costs . You will always get complete transparency about the total cost of your hotel stay.

 

BEST BOOKING EXPERIENCE
For the best rates and service, book directly on sanclementepalace.it , or your preferred travel professional.

Customise your stay when booking on  sanclementepalace.it or choose something special from our tempting range of added extras.

 

ACCESS TO ALL ROOM AND SUITE CATEGORIES
Browse all our categories with real-time availability and the most detailed information and up-to-date images.  sanclementepalace.it also gives you information about destinations and insider tips on things to see and do during your stay.

 

BOOKING CONFIRMATION
Your reservation will immediately enter our system and you will receive an email confirmation. Our dedicated reservations team will always be available to answer any questions about your booking and upcoming stay.

 

SECURE TRANSACTIONS
sanclementepalace.it uses an industry-leading reservations system that automatically encrypts personal information before it is transmitted online. For more information on our privacy policy, please click here.

 

PRIVACY POLICY  

San Clemente Palace is fully GDPR and PCI compliant so you can rest assured that your personal and payment data are safe.

 

SIMPLE CHANGES AND CANCELLATIONS
Modify or cancel your reservation quickly and easily on abclementepalace.it, subject to  the terms and conditions of your reservation. The majority of our rates offer this for free within the specified days

 

TERMS AND CONDITIONS 

 

Book on sanclementepalace.it to get the guaranteed best available rates. We guarantee that sanclementepalace.it ,

will always offer the lowest rates available anywhere online for our hotel.

Should you find a lower rate on another website within 24 hours of completing a reservation at sanclementepalace.it, 

we will match the lower rate and You will also be upgraded to the next room category, subject to availability at the time of check-in.

The San Clemente Palace  Best Rate Guarantee is subject to the following Terms and Conditions. Please review these before submitting your sanclementepalace.it 

Best Rate Guarantee claim.

 

The Best Rate Guarantee applies solely to reservations made through www.sanclementepalace.it 

If within 24 hours of completing a reservation on sanclementepalace.it , you find a rate  on another website that is lower than the room rate that you have booked on sanclementepalace.it (for the same room type, same number of people, same arrival and departure dates), please submit a Best Rate Guarantee claim to revenue@sanclementepalace.it
The booking conditions applicable to the Comparison Rate (such as advanced payment and deposit, change and cancellation policies) must be identical to the booking conditions of the rate booked on sanclementepalace.it . 

The Comparison Rate must be publicly viewable and bookable online.

 

The sanclementepalace.it Best Rate Guarantee does not apply to:

- Rates from so-called “opaque”, or auction sites, where the hotel name, and/or the specific hotel, are not known until the reservation is completed, and a form of payment is made or provided.
- Any rates found on websites that package the hotel room and other travel components such as flights, car rental, tours, etc.
- Rates which are not publicly available, such as corporate negotiated rates or group, convention and/or event rates which are specifically agreed by San Clemente Palace  to particular groups or companies.
- Rates quoted on direct mail or electronic mail solicitations.
- Rates offered to members only of certain groups or individuals that meet previously specified criteria such as membership of particular associations or special programmes not open to the public in general.
- Rates valid for extended stays beyond fourteen (14) consecutive nights.
- Pre-paid rates which involve a voucher to be redeemed at the hotel.
 

Rate comparison between the sanclementepalace.it rate and the Comparison Rate will be made net of any taxes or any other fees associated with the room rate.

If the Comparison Rate is sold on a different currency from the  sanclementepalace.it rate, the Comparison Rate will be converted to the same currency as used in the original booking made on  sanclementepalace.it at the exchange rate applicable on the date in which Guarantee Claim is being reviewed/validated.

If the sanclementepalace.it Best Rate Guarantee Claim refers to a reservation consisting of several nights accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the Comparison Rate is found.

The sanclementepalace.it Best Rate Guarantee is void where prohibited by law.
San Clemente Palace  reserves the right to deny claims where the difference between the Comparison Rate and the San Clemente Palace  Rate is less than 10 EUR per night (or equivalent), in order to account for currency exchange rate fluctuation and/or system roundings. San Clemente Hospitaltity Srl reserves the right to alter or withdraw Best Rate Guarantee at any time.

 

SUBMIT A CLAIM
A claim must be submitted within 24 hours of completing a reservation on sanclementepalace.it.  San Clemente Palace will review your Best Rate Guarantee claim within 36 hours (working days only) of submission. For a claim to be eligible under the Best Rate Guarantee, it must be submitted through our revenue@sanclementepalace.it  E- Mail with the evidences

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